INDUSTRY-LEADING MANAGED WIFI SERVICES SINCE 2003
With two decades of experience offering managed wifi services, MDU Internet Services — part of the Hotel Internet Services family — has the expertise to handle the complex network needs of any multi-tenant property, from apartments and senior living facilities to student housing and healthcare facilities.
CUSTOM NETWORK DESIGN
With two decades of experience offering managed wifi services, MDU Internet Services — part of Hotel Internet Services family — has the expertise to handle the complex network needs of any multi-tenant property, from apartments and senior living facilities to student housing and healthcare facilities.
BEST-IN-CLASS HARDWARE
We only use the industry’s top-rated technologies, such as the FUSION Gateway, which simplifies your network infrastructure by replacing more than six complicated network components with one easily managed device. The result is unparalleled performance, efficiency, and scalability.
24/7 NETWORK MONITORING
We’re proud to serve as the industry’s leading and most trusted network monitoring services provider. With proactive, real-time monitoring of access points, switches, modems, gateways, bandwidth lines, and more, we’re able to quickly identify and resolve any connectivity issues remotely.
24/7 SUPPORT AND MAINTENANCE
Available 24/7, 365 days a year, our experienced customer support staff stand ready to work with each customer and fully understand and address their needs.
NO NEED FOR A REWIRE
Do you have an older property wired with Cat5 cable? Unlike most managed service providers, we have special technology that enables us to install managed wifi services without having to upgrade your cabling, which can save your property as much as $1M.
CREATE EXTRA REVENUE STREAMS
With our managed WiFi services model, you can drive additional revenues from residents in a variety of ways.
WHAT ARE MANAGED WIFI SERVICES?
Managed WiFi services refer to a comprehensive set of services provided by a third-party provider or managed service provider (MSP) to plan, install, configure, monitor, and maintain a WiFi network on behalf of a business.
These services are designed to ensure that the WiFi network operates efficiently, securely, and reliably, meeting the specific needs and requirements of the organization.
MANAGED INTERNET SERVICES VS. UNMANAGED INTERNET SERVICES
When exploring bulk internet options, multifamily properties have two options, managed WiFi and unmanaged WiFi services.
Here’s how they compare:
| MANAGED WiFi | UNMANAGED WiFi | |
|---|---|---|
| CONTROL | A third-party provider or IT team actively oversees and controls the network. They can adjust settings, monitor performance, and make changes remotely. | WiFi control is in the hands of the end user. They set up and configure the network themselves, making adjustments as needed. |
| MAINTENANCE | Maintenance and updates are handled by the service provider – most of the time remotely. This includes security patches, firmware updates, and troubleshooting. | Users are responsible for maintaining and updating their network. This can be time-consuming and may require technical expertise. |
| NETWORK MONITORING AND SUPPORT | Users have access to support from the service provider or IT team. This can include troubleshooting assistance, 24/7 monitoring, and rapid response to issues. | Support is primarily self-reliant or relies on community forums. Users must troubleshoot problems on their own or hire external help if needed. |
In short, Managed WiFi offers a number of advantages like centralized control, security, monitoring, and scalability, greatly improving network performance and user satisfaction. It can also be an effective way to create additional revenue.
CUSTOM WIFI PLANNING FOR A BEST-IN-CLASS NETWORK
Custom-designed managed WiFi services are crucial for providing a seamless and secure internet experience throughout your premises.
Each property has its own unique online needs and challenges, which requires a unique network design.
Many managed service providers provide the same design for every business — whether it’s a senior living facility or a student housing, or the units are being rented for $1,100 or $11,000 per unit. Such a cookie-cutter approach can result in missed opportunities for customization, higher costs in the long term, and a compromised WiFi experience for residents.
OTHER BENEFITS OF CUSTOM-DESIGNED WIFI PLANNING INCLUDE:
CUSTOM-TAILORED MANAGED WIFI NETWORKS IN 3 STEPS
Step 1: Extensive Site Survey
Our managed WiFi network experts develop a precise visual roadmap detailing what hardware or cabling needs to be installed and where throughout your property
Step 2: On-site installation
Our in-house-trained technicians set up all equipment as well as monitoring and support lines quickly and efficiently, allowing for full-coverage, follow-me WiFi.
Step 3: Go Live with 24/7 Monitoring
After going live, our team monitors your network continuously in real time and provides expert, exceptional support to your guests 24/7/365.
CREATE A LUCRATIVE REVENUE STREAM WITH MANAGED WIFI SERVICES
Investing in managed wifi services doesn’t just help attract and retain residents, but it can also generate revenue in several ways, by:
- Charging residents a subscription fee for access to WiFi services
- Partnering with local businesses and advertisers to display ads or sponsor WiFi access
- Offering tiered service plans, upgrades, or add-ons to residents for an additional fee
MAKE ADDITIONAL REVENUE WITH DIRECTV® BULK STREAMING SERVICE
Provide residents with more ways to access content with DIRECTV Bulk Streaming Service. Using user-friendly technology that’s compatible with virtually any TV, DIRECTV provides live, local, and national channels on all their favorite screens:
- Do away with traditional cable companies and increase your revenue by offering DirecTV for a fee to residents. Apartments and other multi-dwelling properties can make as much $40–$50 per unit in profit.
- NO MORE SATELLITE or technician needed! DirecTV Stream doesn’t require any equipment to be installed.
- Just needs internet — premier service delivered over an existing internet connection.
- Attract and retain more residents — residents will pay more for a superior streaming video service.
MANAGED WIFI SERVICES TESTIMONIALS
